Notice: Effective immediately

Global policy update

Important updates regarding hardware supply, lead times, and pricing adjustments in the current global environment.

Current landscape

Axiz would like to inform you of important policy changes regarding the current global environment affecting hardware supply, lead times, and pricing. We remain committed to keeping you informed so that you can plan effectively and continue to support your customers with confidence.

The global IT sector continues to experience significant pressures, particularly in the areas of memory, storage, and other critical components. The rapid increase in demand for AI‑driven and high‑performance computing solutions has created industry‑wide constraints, extended lead times, and rising manufacturing and component costs.

We are closely monitoring these developments with our vendors and aligning our operations to ensure we can support our partners responsibly during this period.

Hardware order cancellations

Due to volatility in component availability and cost, Axiz vendors may need to cancel certain hardware orders before shipment. We will communicate proactively should this occur. Should a vendor cancel an order, Axiz will then also need to cancel the partner order.

Vendor alignment

Price adjustments on orders

Pricing may be adjusted after confirmation but before shipment due to external factors like tariffs or exchange rate movements.
Partners retain the right to cancel the order at any time prior to shipment without penalty.

Partner rights

Updates to quoted prices

All Axiz quotes are valid for one day. Please ensure that you request a re-quote when you are ready to place the final order to manage customer expectations and project timelines effectively.

Daily validity

Support and clarification

As additional information becomes available from the broader vendor ecosystem, Axiz will issue updates and supporting resources to help you manage customer expectations and project timelines effectively.

We understand the importance of clarity and predictability in your business. Axiz remains committed to transparent communication, operational stability, and ongoing support as we navigate these industry conditions together.

Contact your account manager directly

Axiz partnership · 2024

Thank you for your continued partnership and trust in Axiz.